No Refund Policy
The Company maintains a strict No Refund / No Returns policy on all completed or initiated work. Furthermore, upfront payments (such as the standard 50% invoice deposit) and all interim milestone deposits are completely non-refundable.
Important Exception
In the specific and absolute event that the Company permanently ceases all business operations and undergoes formal corporate dissolution rendering performance structurally impossible, any unearned upfront payment for uncommenced milestones will be refunded in full without interest. This exception is strictly limited to total corporate dissolution initiated by the Company and does not apply to project stalls, internal delays, client inaction, changes in management, third-party dependencies, or standard Force Majeure events under Section 11 of our Terms and Conditions, where all legitimately completed work and resource allocations remain strictly non-refundable and payable.
Scope of Rules & Compliance
This policy applies to all front-end development, Windows application development, and technical services rendered by Silasyn. By signing a project quotation, paying a deposit, or authorizing the initiation of a project, you agree to these terms, alongside our binding MSME statutory compliance guidelines (MSMED Act, 2006).